ESAF Small Finance Bank - Personal Banking, NRI Banking, Micro-Banking Services

Internet & Mobile Banking Safety

Your security is our priority. Stay protected with these essential practices.

Security Overview

By using our services, you acknowledge inherent risks like phishing and malware. Your responsibility is paramount: safeguard credentials, use official apps only, and keep software updated to ensure maximum protection.

Best Practices for Security

  • Official Sources: Use only authorized App Stores or esaf.bank.in.
  • Update Regularly: Keep OS and apps patched against vulnerabilities.
  • Strong Credentials: Use unique MPINs; never reuse passwords.
  • MFA/Biometrics: Enable Fingerprint/Face ID for a second layer of safety.
  • Avoid Public Wi-Fi: Use a VPN or private data connection for banking.
  • Private Browsing: Use “Incognito” mode for web-based banking.
  • Proper Logout: Always log out and close the tab immediately.
  • Enable Alerts: Set up SMS/Email notifications for every transaction.

🚨 Immediate Action After a Breach

  • Lock Down: Change all passwords immediately.
  • Notify Us: Report the breach to our experts for account monitoring.
  • Clean Device: Run malware scans or perform a factory reset if necessary.
  • Permissions: Revoke any suspicious app permissions in your settings.

Contact Support 24/7

📞 Toll-Free: 1-800-103-3723 📞 NRI: 080-4552-0100 📧 Email: customercare@esafbank.com



x

By using the website you accept and agree to be bound by the terms mentioned in the website policy available here. If you do not agree to these terms, please refrain from using the website.