USSD BANKING

Published On: December 24, 2016

ESAF SFB offers USSD banking service provided by National Payment Corporation of India (NPCI) to offer a gamut of financial services that can be accessed without GPRS connectivity on featured phones. Customers can access the mobile banking menu by dialing the short code *99*# from their mobile phone and select ESAF SFB to avail various services offered by ESAF SFB by following the steps prompted on their screen. [esaf-accordion] [esaf-accordion-item title="Services offered under USSD Banking"] Services offered under USSD Banking

• Balance enquiry.
• Mini Statement.
• Fund Transfer - Using Mobile No. & MMID.
• Fund Transfer - Using Account No. & IFSC.
• Know MMID.
• Generate and Change MPIN.

Please note, for completing fund transfer using USSD, customers need to generate an MPIN for transaction authentication. [/esaf-accordion-item] [esaf-accordion-item title="Illustration for USSD banking"]

• Balance enquiry using USSD:
  • Dial *99# from your registered mobile number to initiate the USSD session.
  • Please enter the short name of the bank to be confirmed or the first 4 letters of the IFSC code to be confirmed.
  • After entering valid IFSC code or short name, a menu will appear with different options of available services.
  • Enter 1 for balance inquiry and submit.
  • A confirmation screen will appear displaying the available balance.
• Mini Statement using USSD:
  • Dial *99# from your mobile handset.
  • Please enter the short name of the bank to be confirmed or the first 4 letters of the IFSC code to be confirmed.
  • After entering valid IFSC code or short name, a menu will appear with different options of available services.
  • Enter 2 for mini statement and submit.
  • A confirmation screen will appear showing the mini statement.
• M-Pin generation: To reiterate, MPIN is an additional security feature for financial transactions. This is a onetime activity required till the need for changing the MPIN. The complete process flow to generate and change MPIN is as follows:
  • Dial *99# from your mobile handset.
  • Please enter the short name of the bank to be confirmed or the first 4 letters of the IFSC code to be confirmed.
  • After entering valid IFSC code or short name a menu will appear with different options of available services.
  • Enter 5 for MPIN services.
  • Enter 1 for MPIN generation.
  • Please choose and enter a four digit number of preference for MPIN. Please re-enter the same four digit number separated by space to confirm.
  • Please enter the last 6 digits of card number followed by a space and then the expiry date of the card in MMYY format.
  • A screen will appear showing the confirmation.
• Please follow the following process in the event of updating MPIN.
  • Dial *99# from your mobile handset.
  • Please enter the short name of the bank ­­­to be confirmed or the first 4 letters of IFSC code to be confirmed.
  • After entering valid IFS code or short name, menu will appear with different options of available services enabled for your bank.
  • Enter 5 for MPIN.
  • Enter 2 for changing MPIN.
  • Enter old MPIN.
  • Enter new MPIN.
  • Re-enter new MPIN.
  • A screen will appear showing the confirmation.

• MMID retrieval:

  • Using this service, the customer can know the MMID allotted to them by ESAF SFB. The complete
  • Dial *99# from your mobile handset.
  • Please enter the short name of the bank ­­­to be confirmed or the first 4 letters of IFSC code to be confirmed.
  • After entering valid IFS code or short name, menu will appear with different options of available services.
  • Enter 6 to know your MMID.
  • A confirmation screen will appear displaying MMID linked to your account.

[/esaf-accordion-item] [esaf-accordion-item title="Financial services:"] Fund transfer using IFSC and account number:

• The USSD services can be used by customers for transferring funds using IFSC and Account number of the beneficiary. The complete process is as follows.
• Dial *99# from your mobile handset.
• Please enter the short name of the bank ­­­to be confirmed or the first 4 letters of IFSC code to be confirmed.
• After entering valid IFSC code or short name, a menu will appear with different options of available services.
• Enter 4 for funds transferring using IFSC and account number.
• In the Subsequent screen, please enter the beneficiary IFSC code, beneficiary account number, amount with remarks (optional).
• Please enter MPIN.
• A screen will appear showing confirmation of whether the transaction was successful or not.
Fund transfer using mobile number and MMID:
• The USSD services can be used by customers for transferring funds using IFSC and Account number of the beneficiary. The complete process is as follows.
• Dial *99# from your mobile handset.
• Please enter the short name of the bank ­­­to be confirmed or the first 4 letters of IFSC code to be confirmed.
• After entering valid IFSC code or short name, a menu will appear with different options of available services.
• Enter 3 for transferring funds using mobile number and MMID.
• In the Subsequent screens, please enter the beneficiary mobile number, MMID, amount with remarks (optional).
• Please enter MPIN.
• A screen will appear showing the confirmation.

Some of the important information with regards to USSD banking are the following:

• The USSD services can be availed only from the registered mobile number.
• USSD banking does not require data or internet connection (GPRS) and can be availed anytime.
• The USSD banking services are accessible from GSM mobile phones only and not on CDMA Phones.
• The daily limit for financial transactions using USSD banking is to be decided
• ESAF SFB does not levy any charges for USSD Banking. However, the telecom service provider might charge up to Rs 1.5 per USSD session.
• The USSD banking services are available to customers using the mobile network of Aircel, Airtel, BSNL, IDEA, MTNL, Reliance, TATA, Uninor, Vodafone and Videocon.

[/esaf-accordion-item] [/esaf-accordion]