Security Awareness
IInternet Banking carries risks such as phishing, malware, and unauthorized access-especially on shared or public networks. Stay safe by following these guidelines:
Safe Browsing Guidelines
- 🌐 Access Only Official URLs: Type www.esaf.bank.in directly into your browser. Avoid links from SMS or emails.
- 🕶️ Use Private Browsing: Access Net Banking via “Incognito” or “Private” mode for added security.
- 🚫 Avoid Public Devices/Wi-Fi: Never use cybercafe computers or open networks for banking or card transactions.
- 🔄 Keep Your System Updated: Regularly update your browser, operating system, and security software.
- 🔑 Set Strong Passwords: Follow ESAF’s password policy for secure login credentials.
- ⚠️ Do Not Interrupt: Avoid closing the browser mid-transaction to prevent failures or security risks.
- 🚪 Log Out Properly: Always log out after your session and close the browser window immediately.
- 📊 Enable Alerts: Turn on SMS/email alerts for all banking activity across all channels.
🕵️ Stay Alert to Phishing: Do not respond to suspicious emails, calls, or pop-ups asking for passwords or OTPs. ESAF will never ask for these details.
🚨 If You Suspect Unauthorized Access
- Change Passwords: Update all credentials immediately.
- Notify the Bank: Contact us without delay to secure your account.
- Scan Your System: Run a malware scan on your computer.
- Clean Browser: Review and disable risky browser extensions.
ESAF Customer Care
📞 Toll-Free: 1-800-103-3723
📞 NRI Paid: 080-4552-0100
📧 Email: customercare@esafbank.com
Customer Care
1-800-103-3723 / 080-4552-0100
Say Hi to 97467 97467